Privacy Policy

Last updated: December 27, 2022

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by Ade Azhar Trading (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Ade Azhar Trading and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Ade Azhar Trading.

Ade Azhar Trading has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Ade Azhar Trading shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Terms & Conditions

Last updated: December 27, 2022

Ade Azhar Trading (“us”, “we”, or “our”) operates the Ade Azhar Trading website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Cancellation and Refunds Policy

The Cancellation and refunds Policy shall at all times be read with the Terms of Use and the Privacy Policy.

All capitalized terms that have not been specifically defined herein shall have the same meaning as provided
under the Terms of Use.

Please read this policy carefully. By using the website, you indicate that you understand, agree and consent to
this policy. If you (or “User”) do not agree with the terms of this policy, please do not use this website.

A. Cancellation of Order before Dispatch of Products, by the Company

(i) Except as provided herein below, no cancellations or changes to order will be accepted. The
Product will be delivered to the stated delivery address in accordance with these Terms of

(ii) The Company hereby informs User that User’s receipt of an electronic or other form of order
confirmation does not signify the Company’s acceptance of User’s order, nor does it
constitute confirmation of the Company’s offer to sell. The Company reserves the right at any
time after receipt of User’s order to accept or decline User’s order for any reason. The
Company further reserves the right any time after receipt of User’s order, after prior notice
to User, to supply less than the quantity User ordered of any item. User’s order will be
deemed accepted by the Company upon shipment of products or performance of services
that User has ordered as indicated by the Company’s servers. Title to goods and all risk of
loss passes to User upon delivery to the common carrier. The Company may require
additional verifications or information before accepting any order.

(iii) The Company shall have the right to refuse or cancel any orders placed for Products listed at
an incorrect price, rebate or refund, or containing any other incorrect information or
typographical errors. The Company shall have the right to refuse or cancel any such orders
whether or not the order has been confirmed and User’s credit/ debit/ cash card charged. If
User’s credit/ debit/ cash card has already been charged for the purchase and User’s order is
cancelled, the Company shall immediately issue a credit to User’s credit/ debit/ cash card
account for the amount of the charge.

B. Cancellation of order by User before Dispatch of Products by the Company

(i) User shall be entitled to cancel an order of any Product, booked on the Website, by placing a
“Cancel Order” request, by logging a call with Company’s Customer Care Centre by phone on
017-5162496 or email the Company at

(ii) “Cancel Order” can be placed anytime after booking of order but before status of order
changes into “handed over to courier” on the Website.

(iii) Cancellation of order shall be without any cancellation charges only if the order is cancelled
before the start of its shipping

C. Return Policy for damaged, defective or the Product is different than that ordered.
(i) Any Product purchased from the Website can be returned to the Company within 30 days of their
delivery only if the Product supplied by the Company is damaged, defective or the Product
received is different from the Product that was ordered.

(ii) Any Products that are purchased from the Website, can be returned to the Company within ten(30) days
of delivery of the same to User by placing a “Return order” request by logging a call with
Company’s Customer Care Centre by phone on 017-5162496 or email the Company at

(iii) The User shall ensure that he/she does not accept the delivery of any Product whose original
packaging is damaged or tampered in any manner.

(iv) In the event if User, on removing the packaging of the Product, finds the Product is damaged
and/or defective and/or is different from the Product that was ordered, User shall immediately
intimate the Company’s Customer Care Centre about such damage and/or defect and/ or
difference and the Company shall arrange for the replacement of the Product or refund of price
of the Product along with shipping charges, if any, collected by the Company in the unlikely event
of the Company being unable to replace the damaged and/or defective Product.

(v) In case of return of the Product to User, the Company will arrange pick up of the Product to be
returned. User will assist and cooperate fully to return the Product with its manuals, booklets,
warranty card, accessories, freebies and packing materials or any other thing which were
delivered to User along with the Product being returned. At the time of pickup the User will be
provided with acknowledgement of pick up by the Company’s logistical partner. User should
retain the said acknowledgment and quote or produce the same in all his/her future
communications with the Company in this regard.

(vi) All free gifts, in original packing as delivered and unused condition, must be returned along with
the Product in case of cancellation of order of the Product with which the free gift(s) is/are given.

(vii) In case of any defect arising after delivery of the Product or after demo/installation of the
Product as the case may be, such defects will be serviced by the Company in accordance with
warranty terms.

(viii) In case User decides to get replacement of the Product due to certain defect in the Product as
provided above, then the Company will arrange pick up of the Product to be exchanged/
replaced. However, User agrees to assist and cooperate to return the Product with all its
accessories, freebies, original packing materials and such declaration duly signed by User as may
be suggested by Customer Service Centre while registering call for return/replacement.

(ix) In case User opts for replacement of the Product due to any defect at the time of delivery or
demo/installation of the Product, User will have to ensure that the Product is returned in
undamaged and saleable condition including all accessories and manuals. There should be no
signs of external damage on the packaging, including the original carton.

(x) All eligible refunds for ‘Cash on Delivery’ transactions will be processed by online transfer to
User’s designated bank account, the details of which are shared by the User with the Company.
The refund will be processed only after the Product(s) is /are collected from the User’s place with
all its accessories, freebies and original packing materials,

(xi) In case of non availability of a new Product, Company shall refund the amount paid by the User
done via online transfer to User’s designated bank account, the details of which are shared by the
User with the Company.

(xii) The User will be bound by the return policy of the Company and shall not hold the Company
liable for any loss charges etc he/she may incur due to cancellation of the order.

E. Refund
1. Any cancellation in accordance with above terms qualifies for payment reversal /
replacement of the Product depending on availability of the Product and preference of User.
2. All eligible refunds against Cancellation of orders by User before delivery of Product to User
without any processing charges.
3. Company shall endeavour to initiate eligible refund, within 30 (Thirty) working days of receipt
of Request for Cancellation of order, in case of Cancellation before delivery of the Products,
or within 30 (Thirty) working days after the Company’s logistics partner picks up the
Product(s) from the User’s place, in case of Cancellation of order after delivery of the
Product(s). However, it will be credited to User’s bank /credit card/debit card account or the
source of payment within such time as taken by banking channels to process refund
4. All refunds will be made out through crediting the account from which the payments were
made I,e. the source of payments. Hence actual crediting refund amount depends on User’s
bank response on refund transactions.

This “Refunds and Cancellation Policy” shall at all times be read with the “Terms of Use” and “Privacy